Missed-call recovery
Missed Call Recovery for UK Trades
Every unanswered call is a customer who's already reaching for the next number. Missed-call recovery software detects the moment a call is missed, responds to the customer automatically, and captures the lead, so trades businesses stop losing jobs simply because the phone couldn't be answered in time.
Real infrastructure
Built on Twilio, OpenAI, and Stripe, not an unnamed "AI system."
Encrypted & GDPR-aware
Data encrypted in transit, passwords hashed, never stored in plain text.
No fixed contract
Cancel from your billing settings any time, no lock-in.
See exactly how your data is handled in our Privacy Policy.
Why missed calls matter more for trades businesses
A plumber on site can't answer the phone. A heating engineer under a boiler can't either. That's not a staffing failure. It's the nature of the job. But the customer on the other end doesn't know that; they just know nobody picked up, and emergency callers rarely wait. Most move straight to the next search result or the next number in their contacts.
Missed-call recovery doesn't require someone to always be available to answer. Instead, it makes sure the moment a call is missed is never a dead end. The customer gets an immediate response, and the business gets the chance to call back before the job goes elsewhere.
What missed-call recovery includes
Immediate response
The moment a call goes unanswered, FixLeakage detects it and starts the recovery process automatically, no manual triggering.
Lead capture
The customer's number and the reason for their call are captured, ready to show up in your dashboard as a recoverable lead.
Instant SMS
The customer receives a text confirming their call was received and that someone will be in touch, within 30 seconds.
Reporting
See every missed call, whether it was recovered, and how many turned into booked jobs, so the impact is visible, not guesswork.
How it works
- 1
A customer calls and the business can't answer, whether that's on a job, driving, or after hours.
- 2
FixLeakage detects the missed call within seconds of it happening.
- 3
The customer receives an SMS confirming their call was received.
- 4
Their details are captured and the business is alerted immediately.
- 5
The business calls back, armed with the caller's number and context, before a competitor even knows the call happened.
Built for the trades that need it most
FixLeakage's missed-call recovery is purpose-built for UK plumbers and heating engineers, whose customers call with genuine emergencies and won't wait for a callback the next day.
See your own numbers first
Before anything else, work out roughly what missed calls could be costing your business. It takes under a minute and needs no sign-up.
Calculate Your Missed-Call Loss